Monthly maintenance, emergency fixes and technical operations for South African WooCommerce store owners. So your store keeps selling.
See Monthly Support Plans
A plugin update conflicts with your payment gateway. Orders stop. You find out when a customer emails — hours or days later.
Every extra second of load time cuts conversion. Bloated themes, uncached pages and neglected databases quietly bleed revenue every month.
Updates, security patches, broken emails, failed images. Without an engineer on hand, small issues turn into weekend emergencies.
Cosmic Egg is your outsourced technical team. We monitor, maintain, patch and improve your WooCommerce store every month, so you spend your time selling instead of debugging plugins.
And when you're ready to grow, we build new features, custom functionality and complex third-party integrations — this isn't just maintenance cover.
No agency fluff. No ticket queues staffed by generalists. Just senior engineers who know WooCommerce end-to-end.
View Support Plans
WordPress core, WooCommerce, plugins and themes updated on a controlled schedule. Tested on staging before it ever touches your live store.
Timely security patches, hardened configuration and malware monitoring. We keep your codebase clean, dependencies current and vulnerabilities closed before they turn into incidents.
Caching, image optimisation, database tuning and Core Web Vitals work. Faster pages, more completed checkouts, better ad ROI.
Store down? Checkout broken? Payment gateway failing? Your plan includes priority response so a senior engineer starts work — not a ticket sitting in a queue.
We treat your store like production infrastructure, because that's what it is.
Talk to an Engineer
Ongoing technical operations for your WooCommerce store. Billed monthly in Rand. Cancel anytime with 30 days' notice.
R 3200 / MO.
4 hours of engineering timeR 12000 / MO.
15 hours of engineering timeAll plans and ad-hoc engineering are billed at R800/hour. Monthly plans give you reserved capacity, priority response and proactive maintenance built in — ad-hoc is billed per incident.
We've been building on WordPress and WooCommerce since before it was called WooCommerce. Deep platform knowledge, not surface-level agency work.
Every request goes straight to an engineer who can actually fix it. No offshore triage, no scripted responses, no escalation ladder.
Local team on your time zone. Invoiced in Rand, no forex surprises, and a senior engineer reachable in SA business hours when something breaks.
A 30-minute call to understand your store, your stack, and what's been keeping you up at night. No pitch.
We audit your site — security, performance, backups, plugin health — and send you a written report before you commit to anything.
Pick a plan. We take over maintenance, monitoring and support. Most stores are fully onboarded within 5 business days.
A mid-level WordPress developer in South Africa costs R25–40k a month, plus benefits, leave, sick pay and bench time. Our Growth plan gives you a senior team for a fraction of that, with no HR overhead.
Same-day on Essential, within 2 business hours on Growth, within 1 hour on Scale during covered hours. Critical checkout failures always jump the queue regardless of plan.
We're a Cape Town-based team working South African business hours. Same time zone as you, invoiced in Rand, and no timezone gymnastics when something breaks.
Unused hours roll over one month. In practice most clients use their plan fully — proactive optimisation always finds something worth improving.
Yes, month-to-month with 30 days' notice. No long contracts. We keep clients because they want to stay, not because they're locked in.
Available, but monthly plans are always better value once you use more than a few hours. If you need a build or migration first, we'll quote it separately and roll you onto a plan afterwards.
Book a free 30-minute discovery call. We'll walk through your store, flag anything urgent, and tell you honestly whether a plan makes sense for you.
Cape Town, South Africa
Email: build (at) cosmicegg.co.za